Job summary

Digital Business Analyst - 12 month Fixed Term Contract

Hybrid working, 3 days a week from offices in Chertsey, Surrey

Key skills required for this role

Business Analyst, Digital, E-Commerce, Online, Agile

Important

Digital, Business Analyst, E-Commerce, Online, B2C

Job description

This Digital Business Analyst job role sits in the PMO team and will work with both internal and external stakeholders ensuring user requirements are understood and clearly documented. Projects will be Digital and E-Commerce focused, experience with similar projects is essential.

Reporting to the Digital Programme Manager, the Digital Business Analyst will work closely with the Project Managers and the Support team to deliver key projects prioritised on the roadmap and will be involved in various work streams.

Key responsibilities include:

• Support the Digital Project Manager during the start-up and planning phase to ensure digital projects and initiatives are set up for successful delivery.
• Deliver business requirements, business process design, and functional design activities for Digital and E-Commerce projects.
• Translate business requirements into clear functional and business specifications in Jira and Confluence.
• Document project requirements through the writing of user stories supported by explicit acceptance criteria.
• Create any relevant as-is and to-be process flows/swim lane diagrams for projects.
• Build and maintain effective relationships, internal and external including 3rd parties.

Experience being sought:

• Business analysis experience working within a digital and E-Commerce function.
• Proven experience across a range of E-Commerce technologies and platforms (Hybris experience desirable) - 3rd party integrations.
• Knowledge of SAP
• Experience of software development tools, such as Jira and Confluence.
• Sound understanding of the software development lifecycle in the Agile Model.
• Strong mix of technical and functional experience in eCommerce systems and retail, including product information management, order management, payment processing, content management, and front-end UI.