Responsibilities:

• The delivery of our In-Service support obligations, working closely with the Project Manager, Project Engineering Lead, System Design Authority and our customers and users
• Providing a proactive response to emerging technical issues, including customer fault reports and technical queries
• Working closely with the rest of the engineering team to develop solutions that are technically and commercially acceptable
• Diagnosing electrical and mechanical faults on equipment from remote, and on customer sites where required
• Monitoring system performance, supporting root cause analysis of faults and seeking opportunities to improve the in-service delivery performance of our products
• Supporting the implementation of programmes of inspection and preventative maintenance
• Ensuring that customer equipment remains safe and suitable for continued service
• Cooperating with the field support team to conduct equipment defect investigations, surveys, integration, and acceptance testing
• Maintaining Integrated Logistics Support documentation and Implementing change requests as required
• Highlighting resource conflicts or constraints to project engineering management
• Embracing Engineering best practices and processes to enhance engineering excellence and promote continuous improvement.
• Supporting the obsolescence strategies for a product line.

Required

• A higher diploma or bachelor's degree in a Science, Technology, Engineering, or related disciplines. Newly qualified personnel will be considered.
• Experience in engineering in any phase of the engineering lifecycle.
• Demonstrate the capability and willingness to execute support tasks on engineering projects.
• Conducted technical diagnostics on systems and equipment.
• Examples of times when you have worked under tight time constraints, in challenging contexts.

Desired

• Display good interpersonal skills with a talent for building rapport with a broad range of internal and external customers from diverse backgrounds.
• Possess good self, task and organisational management skills.
• Take personal responsibility for the quality and timeliness of your work, management, and technical decisions.
• Demonstrate good people and stakeholder management skills, report writing and attention to detail.
• Cooperate well with others to achieve outstanding outcomes.
• Possess or look to hold a full driving licence. This role is office based with occasional travel across Ultra sites and to customer and supplier locations.
• A background working with maritime equipment would be a bonus.

Company overview:

• Want to work for a successful business, who develop advanced specialist systems to deliver warfighting edge in the modern maritime and underwater battlespace?
• The company have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme!
• Some company benefits are:
  • Optional 9 day fortnight
  • TOIL
  • Flexible working hours
  • 1pm finish on a Friday
  • Annual bonus
  • Casual dress
  • 25 days holiday
  • Christmas shut down.
  • Option to buy or sell holiday.
  • Option to purchase private health care, dental, critical illness etc via salary sacrifice.
  • Reward hub - discounts at over 200 online stores
  • 4 x annual salary life cover

For full information, please get in touch:

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