Job summary

IT Administrator - Romsey Based - Contract Role £125 per day

Key skills required for this role

IT Admin, Service Desk, Admin Clerk

Important

IT Admin, Service Desk, Admin Clerk

Job description

The Role

The IT Administrator provides services and support in the day-to-day admin duties of the Service Desk. The Service Desk provides the first point of contact for all IT related issues and requests.

General Responsibilities

• Incident management
• Daily System Checks
• Taking Service Desk calls
• Admin duties

General Skills

• Customer Service skills
• Provide a service of excellence
• Follow process documentation and instruction to ensure the resolution of incidents and fulfilment of requests according to the requirements of the business
• Capture and record all information and data as directed by the IT Management System
• Carry out general administrative tasks
• Communication of potential/current issues with all team members

What you'll need to succeed

• Knowledge of IT
• Knowledge of Microsoft & Windows