Job summary

This role aims to understand the influencing factors of end user perceived quality perception & act as an active link between Product Design, the Architect & engineering to define, control, elevate and satisfy perceived quality targets.

Key skills required for this role

Quality, Perceived Quality, Product Lifecycle

Important

The Perceived Quality engineer is to be the responsible person for elevating the levels of Perceived Quality of our premium class seating products

Job description

Tasks & Responsibilities;

• Working within a cross-functional project team of up to 20 people. This can include working with external teams/suppliers for work package management / supplied items development.
• Reports directly to the Project Technical Integrator (Systems Engineering)
• Providing analysis/data/documents to the development team members and the Lead Senior Design Engineer, including:
  • Perceived Quality scoring
  • Product Acceptance Document (PAD)
  • Recommended design changes / action items
• Liaise with project team to:
  • Ensure the design meets the customer Perceived Quality expectations
  • Ensure that the best design standards are consistently implemented
  • Ensure selected manufacturing methods and material selection support customer Perceived Quality expectations
• Expected to travel within UK or internationally as required by the project to liaise with project stakeholders/suppliers.

Candidate Skills & Requirements

• Define the perceived quality targets and specifications for the program through the creation and maintenance of the Product Acceptance Document (PAD): identify and analyse potential design, manufacturing and or assembly issues, which will lead to customer disappointment; highlight specific main challenging areas and work with IPT on customer-oriented solutions or risk mitigation and their validation.
• Collect and share lessons learned and best/worst achievements & design features from previous / other programs and or competitors.
• Steer and support product design & development with a high level of attention to detail through the full product lifecycle.