Job summary

1 Admin needed in Hillington

-Start ASAP

-Temp to Perm- min 3 months work

-Good knowledge and understanding of IT systems

Key skills required for this role

Good level of experience with Microsoft and Good level of IT skills.

Important

Administrator

Job description

Office Admin - Hillington, Glasgow

Job Description
Working as part of our clients team in partnership with the field management teams and Virgin Media to ensure all planned works are completed and updates are received and recorded in a timely manner. Communicating with the field management teams throughout the working day, balancing out workloads using bespoke systems, with the delivery of the 1^st time customer experience and building internal relationships. Other duties will include inputting into Virgin Media operating systems, jeopardy management, coordinating with all levels of management completing all in a timely and accurate manner as per the requirements of Virgin Media and in accordance with all internal SLA. To succeed in this position, you will need to demonstrate good customer focus experience, be flexible with working hours / shift patterns, excellent communication, organisational and IT skills, and a flexible and pragmatic approach.

Duties:
· Fulfil administrative support for the Pre Works unit.
· Monitoring and update of programme to maintain accuracy including failures and escalations
· Job receipt and validation including liaison with client as appropriate.
· Accurately raising build referrals and updating systems
· Liaising with planning team to ensure all works in action are booked in
· Support other back-office functions when required
· Any other reasonable activities, tasks or duties as may be required to meet the ongoing or changing needs of the business.
· updating information
· using excel
· using teams and Microsoft packages

Knowledge & Key Skills

Essential: Diligent and thorough if review and entry of data into IT systems Self-motivated with good organisational skills Be able to demonstrate a professional approach and work on own initiative. Works well under pressure Able to provide tailored customer support Able to build effective working relationships

Desirable: Confident decision maker in relation to work activity

Mon-Fri 08:00 - 16:30

Salary 21K - 24K dependent on experience - temp to perm (Paid as hourly while temp to perm - £9.62ph PAYE)