Job summary

The IT Infrastructure Analyst role is to provide technical support across a broad range of technologies. Working alongside internal IT staff, the IT service desk and third-party support providers.

Key skills required for this role

IT Infrastructure Analyst

Important

IT Infrastructure Analyst

Job description

JOB DESCRIPTION

The IT Infrastructure Analyst role is to provide technical support across a broad range of technologies. Working alongside internal IT staff, the IT service desk and third-party support providers.
Key accountabilities (note we are looking for multiple roles so not all areas will be applicable for every candidate):

• Maintaining technical documentation. Create or maintain related documentation of the existing and planned environment(s).
• Working with suppliers and contractors on a range of technical solutions.
• Application packaging across both our physical (SCCM) and virtual (VMWare Horizion) environments as required.
• Experience making effective decisions through the analysis of information and executing them.
• Experience in business transformations and IT implementations (e.g. data migration and IT cutover activities).
• Knowledge of the management, build and deploy process for virtual and physical servers (VMware).
• Manage Active Directory, EPO, management and client deployment.
• Server and workstation image management using SCCM.
• Have familiarity with MS SQL server, windows clustering, domain controller setup, and group policy.
• Building workstations, laptops, VDIs, and building specified disk builds.
• Managing the backup and recovery of VDI Gold Images, Virtual Servers or file data.
• Support with legacy hardware / specialist hardware and specialist rig equipment.
• Excellent communication skills, both written and verbal
• Strong analytical skills
• Good interpersonal skills and ability to quickly develop effective working relationships