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Job title

Salesforce Product Owner

Employer
easyJet
Ref no. BHN564324
Location Luton, England
Start date ASAP
Job type Permanent
Job status Closed

Job summary

Drive innovation in an Agile environment as a specialist Product Owner

Key skills required for this role

Salesforce - Product Ownership - Agile - Scrum - Functional Salesforce Knowledge

Important

Salesforce - Product Ownership - Agile - Scrum - Functional Salesforce Knowledge

Job description

Salesforce Product Owner - Customer & Operations

What will I be doing:

Drive innovation in an Agile environment as a specialist Product Owner, taking ownership of the Salesforce solution for our Customer & Operations team. Own the roadmap and collaborate with cross-functional teams to achieve business goals.

What do we need from you:

  • Lead the vision and delivery of the Customer & Operations Salesforce product.
  • Define and prioritize the Product roadmap, ensuring alignment with business strategy.
  • Translate business requirements into user-friendly User Stories.
  • Empower and prioritize daily tasks for the Product team.
  • Provide Salesforce administration support for the Customer & Operations team.
  • Establish governance structures for effective Product management.
  • Communicate Salesforce updates to internal governance structures.
  • Represent the voice of the customer through interpreting user data and feedback.
  • Collaborate with the wider product owner community for optimal business outcomes.
  • Define and measure metrics to track usage and performance, ensuring business value realization.

Key skills required:

- Quickly integrate with the business and identify product development opportunities.

- Strong functional knowledge of Salesforce platform.

- Familiarity with Agile Scrum approach.

- Excellent relationship management and communication skills.

- Collaborative mindset for cross-team effectiveness.

- Detail-oriented with high accuracy delivery.

- Experience setting product strategy and measuring progress against metrics.

- Previous travel industry experience advantageous.

- Positive attitude in fast-moving, pressurized environments.

Matchtech is a STEM Recruitment Specialist, with over 35 years’ experience

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