Job summary

Join a dynamic team in Newport, Isle of Wight and be part of a journey of continuous growth as we seek a driven Civils Administrator to join the team.

Key skills required for this role

To maintain the administration whilst working alongside the Planners and Supervisors. Providing timely updates to customers. Ensuring the gangs have their work set up and to work closely with the commercial team.

Important

Job Title: Civils Administrator | Working Hours: 40 hours per week | Location: Fairlee, Newport, Isle of Wight

Job description

Role Summary:

• Daily management of the work group for civils
• Ensure gangs have work sent to phone in a timely manner
• Send supervisors/gangs sewer maps and utility drawings
• Update and manage the Civils work list for the County
• Update customers by telephone and keep CSMS updated
• Close completed work orders in time for billing
• Answer enquiries via email from the client
• Provide admin support to other counties when required
• Be part of a 1 in 4 call out rota to provide drawings to operatives in emergencies
• Carry out any other duties appropriate to this post

Personal Attributes:

• Team player
• Client focused
• Safety focused
• Productive
• Able to meet deadlines
• Able to work alone
• Problem solver
• Confident to communicate with field personnel, office staff and customers

Experience Required:

• Excellent Customer service skills
• Excellent attention to detail
• Ability to think logically
• Understanding and knowledge of Excel spreadsheets and Microsoft office
• Good verbal and written communication skills
• Strong administration skills
• Problem solving skills
• Knowledge and understanding of Maps (O/S)
• Understanding and knowledge of Microsoft Office.
• Team player but also able to work alone
• Client and Safety focused
• Able to meet deadlines
• Problem solver
• Confident to communicate with field personnel, office staff and customers

Benefits:

• Competitive Salary
• 23 days annual leave
• Access to Peoples Pension scheme after completion of probation
• Life Assurance and Critical Illness cover if joining pension scheme
• Access to EAP & Medicash after successful completion of probation
• Continuous Development Opportunities

Apply today for more information!