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Job title

Field Engineer

Ref no. BHN572746
Salary £200 - £240/day
Location City of London, England
Start date ASAP
Job type Permanent
Job status Open

Job summary

Looking for a field engineer for a London based contract role!

Key skills required for this role

Windows , Mac Support

Important

field engineer , Desktop Support

Job description

Key Responsibilities

  • Provides support for software, hardware and networking support for desktops, laptops, and servers
  • Provides maintenance and support on legacy products
  • May Provides Support for Enterprise Products
  • Performs disk replacement on enterprise storage products
  • Installs and maintains PCs and associated software, networks, servers and peripherals
  • Supports network products from operational and maintenance perspectives
  • Performs installs, moves, adds and changes as required
  • Tests and certifies PCs, networks, servers, and client approved applications
  • Provides follow-up on problems or escalation.
  • Maintains a high degree of professionalism in actions, demeanour, and dress.
  • Ensures customer satisfaction throughout the service delivery transaction.
  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Key Qualifications

  • High school degree required
  • 6 months to 1-year hands on technical experience
  • Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience.
  • Bachelor's degree or Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience.
  • A+ certification a plus
  • Specific Manufacturer certification as required. I, i.e. EMC, Dell, Cisco, Microsoft, Apple, COMPTIA, and NETWORKPLUS
  • Troubleshooting software and hardware problems
  • Knowledgeable in servers, Microsoft/Linux/Unix applications, network protocol, internetworking, configuration, and possess advanced PC support capability.
  • Ability to test and certify PC, networks, servers and client /software applications and associated peripherals
  • Knowledge of client specific internal procedures and service delivery requirements
  • Excellent analytical and client communication skills
  • Client and/or governmental clearance may be required
  • Microsoft Server Certified Professional Certification or minimum 2+years of experience in server handling/break fix
  • Police or criminal background verification may be required

Rate: £240 inside IR35

Location: onsite , Central London

Matchtech is a STEM Recruitment Specialist, with over 40 years’ experience

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