Job summary

Service Manager - Adults
Location: Bristol
Managed by: Head of Service
Responsible for: Team Managers
Service Area: Care and Support (Adults)

2 days a week on site in Bristol.

Key skills required for this role

Public sector

Important

Head of Service (ADULT)

Job description

Overview

We are recruiting on behalf of a client for a Service Manager role within Adult Care and Support. You will lead and manage a team of Team Managers, ensuring consistent service delivery, high performance, and efficient use of resources. You will also be responsible for service development, partnership working, and managing a budget.

Key Responsibilities

• Lead and manage Team Managers, ensuring performance is in line with service objectives.
• Oversee the delivery of services, ensuring statutory requirements such as Care Act and CQC regulations are met.
• Manage budgets, ensuring value for money and meeting savings targets.
• Work with key stakeholders to improve service delivery and implement changes.
• Provide support for complex cases and ensure effective risk management.

People Management

• Supervise, appraise, and support Team Managers.
• Ensure team performance aligns with organisational policies and objectives.
• Lead on HR matters such as performance management, attendance, and disciplinary actions.

Service Delivery

• Support service improvement and manage key service changes.
• Collaborate with citizens, carers, and partners to deliver effective multi-agency services.
• Ensure safe decision-making in relation to staff and citizens.

Financial and Business Planning

• Achieve financial objectives, including savings targets.
• Support budget holders in forecasting and resource allocation.
• Lead the planning and review of service objectives to ensure efficiency and adaptability.

Additional Information
This role requires an Enhanced DBS Check.