Job summary

Contract, Hybrid in London at £270 per day inside IR35.

Key skills required for this role

Infrastructure, VMware, Windows

Important

Infrastructure Tech Support Practitioner

Job description

Start/End Dates: 11/14/2024 - 2/28/2025
Tax Work Location: London, 20 Farringdon Road
Job Title: Information Technology Operations - Infra Tech Support Practitioner

Job Description: "Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes)
Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting
Demonstrated technical understanding of a broad range IT infrastructure environments
Strong understanding of effective customer service
Relevant technical knowledge of Windows 10 and Microsoft Office suite of products
Ability to troubleshoot and resolve desktop hardware faults
Build new laptop and have sufficient knowledge on the imaging process
Mobile support: iOS and Android
Basic printer support"