Job summary

Our client is currently seeking a Service Manager - Workshops to join their team on a permanent basis.

Key skills required for this role

Operations, workshop, depot, supervision, highways, metal

Important

Highways and construction operations and supervision experience

Job description

This role is crucial for overseeing the management of engineering infrastructure and workshop-related operational services. You will be responsible for designing, delivering, maintaining, and managing infrastructure and coordinating operational services for optimum asset management.

Key Responsibilities:

• Manage and allocate service resources, ensuring effective planning and organisation of workloads.
• Support the management of staff, fleet, plant, equipment, and materials. Set targets, monitor performance, and identify training needs.
• Train and develop staff in accordance with Performance Management and CPD.
• Monitor and implement health & safety protocols and develop safe systems of work.
• Evaluate service activities to ensure proper planning and scheduling.
• Promote and deliver a customer-centred service, ensuring excellent customer care.
• Encourage continuous improvement through technical expertise and knowledge development.
• Monitor the effectiveness of services using performance indicators and produce reports.
• Manage budgets, maximising income while minimising expenditure to ensure value for money.
• Contribute to the management of asset inventories and valuations.

Job Requirements:

• Experience in managing engineering infrastructure and workshop operations.
• Strong skills in operations management, highway services, and depot management.
• Proficiency in budget management, financial reporting, and analysis.
• Ability to implement and monitor health & safety procedures.
• Excellent customer service skills with a focus on resident and stakeholder engagement.
• Capacity for continuous improvement and technical expertise development.
• Understanding of asset management and maintenance.
• Ability to work autonomously and manage a team of operatives.

Benefits:

• Permanent position with a stable organisation.
• Opportunity to work on a variety of projects impacting residents and users of the Borough.
• Supportive work environment with continuous professional development.
• Flexible working hours and potential for out-of-hours management.
• Comprehensive benefits package.

If you are experienced in managing workshop and engineering infrastructure operations and are looking for a new challenge, we would love to hear from you. Apply now to join our client's dynamic team and make a significant impact on the community.