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Job title
Intelligent Automation Consultant
Ref no. | BHN581779 |
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Location | North Carolina, USA |
Start date | ASAP |
Job type | Contract 12 Months |
Job status | Closed |
Job summary
We are looking for a proactive and innovative Intelligent Automation Consultant to join our team. This role will focus on advising clients, developing strategic solutions, and implementing intelligent automation to optimise business processes.
Key skills required for this role
Automation, Machine Learning, AI
Important
Automation, Machine Learning, AI
Job description
We are looking for a proactive and innovative Intelligent Automation Consultant to join our team. This role will focus on advising clients, developing strategic solutions, and implementing intelligent automation to optimise business processes. The ideal candidate will thrive in working with high-profile clients, offering expertise in business analysis and automation technologies.
Key Responsibilities:
- Collaborate with client stakeholders to understand their needs, provide strategic advice, and develop business cases for automation initiatives.
- Lead workshops to educate clients on Intelligent Automation and identify opportunities for process improvements and automation.
- Conduct process mapping to identify inefficiencies and recommend solutions to streamline operations and maximize automation benefits.
- Gather, document, and validate detailed business and technical requirements for intelligent automation solutions in close collaboration with clients.
- Maintain continuous communication with stakeholders, project managers, and technical teams to ensure alignment on project goals, progress, and outcomes.
- Stay up to date with emerging Intelligent Automation (IA) and Artificial Intelligence (AI) technologies, contributing to the growth of Ciklum's Intelligent Automation offerings.
- Participate in interviews, meetings, and workshops to define, optimize, and document processes for automation configuration.
- Facilitate workshops with client stakeholders to identify processes suitable for automation and develop actionable process design documents.
- Work closely with automation developers and business subject matter experts to ensure solutions meet business requirements and quality standards.
- Provide ongoing support and guidance to clients, ensuring the success of the automation solutions post-deployment.
- Communicate effectively with stakeholders and team members throughout the project lifecycle.
Required Experience:
- Minimum of 4-5 years experience in business analysis with a strong focus on intelligent automation, AI, or process improvement.
- Proficient in gathering, validating, and analyzing technical requirements to drive successful automation strategies.
- Solid understanding of Intelligent Automation technologies, including Conversational AI, Process Mining, low code/workflow automation, Generative AI, RPA, and/or OCR.
- Strong communication and presentation skills, with the ability to simplify complex information for diverse audiences.
- Familiarity with agile development methodologies within the Software Development Life Cycle.
- Experience conducting end-to-end testing to ensure deployment readiness.