Job summary

IT Support Engineer | Bristol | Hybrid (3 Days On-Site)

Key skills required for this role

Active Directory

Important

Must be eligible for SC Clearance

Job description

IT Support Engineer | Bristol | Hybrid (3 Days On-Site)
Are you passionate about delivering outstanding IT support and ready to take the next step in your tech career?
We're on the lookout for a proactive IT Support Engineer to join the team in Bristol. This hybrid role (3 days on-site per week) is a fantastic opportunity to support a dynamic business by providing top-notch IT services and ensuring technology runs smoothly for our users.
What You'll Be Doing:

• Providing remote and in-person 1st and 2nd line support via our Service Desk
• Diagnosing and resolving hardware/software issues and application problems
• Installing and configuring IT hardware and software
• Supporting network infrastructure, Wi-Fi, backups, and an element of server management
• Maintaining asset registers and technical documentation
• Investigating security alerts and ensuring compliance with IT policies
• Delivering outstanding customer service and support to end users

What We're Looking For:

• Solid experience with Windows OS and Microsoft Active Directory
• Hands-on experience with Office 365 administration
• Proven track record in technical support within a business or service desk setting
• A customer-first attitude and strong communication skills
• A collaborative mindset with the drive to continuously improve

Location: Bristol - 3 days a week on-site
Type: Full-time | Permanent | Hybrid
If you're ready to be part of a collaborative IT team where your skills will make a real impact, we'd love to hear from you.