Job summary

A key role in implementing processes and practices that result in endpoint, infrastructure, systems and services that are reliable, scalable, secure, efficient, well controlled and documented, adhering to ITIL best practices.

Key skills required for this role

IT Systems Engineer

Important

IT Systems Engineer

Job description

Our client, a leader in the Defence & Security sector, is seeking a dedicated IT Systems Engineer to join their IT team at the Marlow Head Office. The successful applicant will report to the Principal Cloud and IT Infrastructure Engineer and will play a crucial role in ensuring that endpoint, infrastructure, systems, and services are reliable, scalable, secure, efficient, and well-documented, adhering to ITIL best practices.

Key Responsibilities:

• Installation, configuration, maintenance, and support of infrastructure and systems
• Provide expertise within the team for resolving all technical incidents and problems
• Deliver continuous and measurable benefits in improving customer service, operational efficiency, and reducing risks and costs
• Identify opportunities and create robust business case proposals to improve reliability, stability, and efficiency
• Instigate and manage changes to infrastructure and systems in line with change control processes
• Contribute ideas and suggestions for continuous service improvement
• Develop, produce, and maintain IT documentation and follow IT procedures

Job Requirements:

• Knowledge of Microsoft Azure deployment, automation, networking, and security in cloud and hybrid environments
• Proficiency in on-prem server virtualisation and SANs/vSAN technologies an advantage
• Expertise in Windows Active Directory; Azure AD, Federation, Single Sign-On, and AD Integrated Certificate Services an advantage
• Understanding of Cyber Security practices to secure systems against cyber-attacks
• Knowledge of Edge-firewalls, preferably Palo Alto
• Proficiency in on-prem backup solutions; cloud backup solutions an advantage
• Ability to diagnose and troubleshoot software and hardware issues logically and methodically
• Knowledge of Microsoft SQL Database Services and management
• Strong written, oral, and interpersonal communication skills
• Keen attention to detail and adaptable to change
• Team-oriented and skilled in working within a collaborative environment

Desirable Qualifications and Experience:

• Experience with Microsoft 365 services
• Microsoft Identity and Access Management and Conditional Access policies
• Knowledge of PowerShell
• Experience with server virtualisation (VMWare/Hyper-V) or VDI
• Strong understanding of networking concepts
• Proficiency with Microsoft Endpoint Configuration Manager
• MS Azure foundation level cloud certifications
• Experience with NIST-800-171 and Cyber Essentials Plus
• Defence or secure systems background an advantage
• Experience with system/infrastructure design

Benefits:

• Competitive salary
• Opportunity to work on high-impact projects
• Professional development and training opportunities
• Collaborative and supportive work environment
• Comprehensive employee benefits package

If you are a driven IT Systems Engineer looking to make an impact within the Defence & Security sector, we would love to hear from you.