Warranty Reporting

Ref No. EMP408845
Location Chichester, England
Start date ASAP
Job type Contract (12 Months)
Job Status Now Interviewing


Responsible for data reporting and the development/improvements of Warranty IT systems and processes.


SAP/ Manufacturing/ Quality

The Job


Quality/ Manufacturing/ IT/Microsoft skills and statistical/data analysis

The Job


This exciting role involves working in an OEM Warranty department responsible for Warranty reporting to all levels of Management and Business areas. In addition warranty IT development/improvements and external supplier management for our warranty dealer audit process.

You will be required to analysis data, report trends on dealer performance highlighting areas for process improvements and warranty cost reduction measures as required.

Key Accountabilities:

  • Create and develop all warranty data reporting
  • Promote correct dealer process behaviour and warranty cost reduction through accurate data analysis
  • To manage dealer warranty audit reporting from all supplier partners.
  • Analysis and improve current warranty processes
  • Prepare and introduce of new processes and procedures.
  • Support in the data analysis for warranty supplier reclaim defects.
  • Manage future development and planning for warranty IT systems.

Knowledge, Skills and Experience:

  • Technical education background allied with business and financial knowledge.
  • Three years data analysis experience with two plus years in warranty.
  • Knowledge of customers trends, perceptions, needs and expectations.
  • High level of competence using Microsoft Office (primarily Excel/ Power point) and SAP.
  • An ability to think clearly and accurately when under pressure.
  • Proven experience of providing feedback to various levels of management and business area.

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application.

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