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Integrated Logistics Support
We are looking for candidates who have experience in either Engineering, ILS, Supportability Engineering, Supply Chain Management, Operations Management or Logistics.
The Integrated Logistics (iLog) Function is responsible for the development, management and delivery of support to new and in-service equipment or platforms. The skills and expertise the function provides to the DE&S include: Service Delivery Management (SDM), Technical Through Life Support (TTLS), Supply Chain Management (SCM), Transportation or Movements and Warehouse Operations.
The TTLS (Professional II) is responsible for the delivery and capture of all relevant through life support documentation and analysis which forms the basis of the Support Strategy, Support Plans and Schedules. Working collaboratively with Industry, Engineers, the Armed Forces Customer and End-Users to support the design and/or in-service support of the product or support solution to ensure customer requirements are satisfactorily met.
The role will manage the product design data including: providing all relevant documentation and analysis, developing different design options for support and identifying/agreeing product support performance metrics. By performing platform data analytics and trend analysis, you will manage the performance and change throughout the product/equipment lifecycle. Executing compliance controls in line with business processes, customer maintenance requirements are planned and supported monitoring any variances.
Developing and maintaining optimised support, changes and their implications on business processes are communicated through the product support documentation to internal and external stakeholders. You will need to possess a problem solving, analytical approach to develop comprehensive support plans demonstrating a passion for technology and a compassion for customer priorities. Working independently and collaboratively with customers, you will deliver positive business results.
With a positive attitude and deep operations management or technical support background you will have a track record of collaborating with multi-function teams to support customers both remotely and on-site. Using excellent verbal and written communication skills you will be able to prioritise, multitask and take command of situations with confidence.
Candidates demonstrating the following within their CV will be considered:
* Experience of working within at least one of the following fields: Engineering, ILS, Supportability Engineering, Supply Chain Management, Operations Management, Logistics AND
* Significant management experience of developing and guiding teams in delivering product support, equipment support solutions, and/or optimisation of product performance.
The salary is between £30,000 - £42,000 per annum.
Matchtech Group Plc is acting as an Employment Agency in relation to this vacancy.