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Field Service Engineer ( Essex )
An International Engineering company working in the medical industry are looking for experienced electrical or electronics engineers to join them as Field Service Engineers covering the Essex area.
Do you want play a leading role in supporting the technical needs our customers and customer service partners? Would you like the challenge to work both individually and as part of a wider team to install, maintain and repair our wide range of technologically advanced imaging equipment.
Then the position of Field Service Engineer (West Sussex and Surrey M25) might be the right one for you!
In this role, you have the opportunity to
Work collaboratively with the wider organization to provide exceptional service to our customers, services include corrective & preventative maintenance, commissioning & installation of equipment and software & hardware upgrades to products within the Imaging Systems (Xray and interventional Xray) portfolio both on-site and remotely.
You are responsible for
The Field Service Engineer will operate at an advanced technical level to provide expert advice & solutions to our customers and colleagues. Your responsibilities will include;
You will provide field based and remote technical support to customers and colleagues in line with relevant training and experience
You will carry out corrective, preventative, installation and field change order activities on complex healthcare systems
You will be responsible for diagnosing mechanical, hardware and software system failures using established procedures and information
You will determine most cost effective repair/solution to minimize customer downtime
You will actively participate in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern.
You are part of
You are a part of a regional team of collaborative Field Service Engineers, reporting directly to The Service Delivery Manager and expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated industry.
In this role, you should have the following skills and experience
ONC, HNC or Degree in Electro-engineering or equivalent highly desirable
Experienced logical problem solver with ability to work independently
Experienced in carrying out corrective and preventative works for Imaging Systems (Xray or interventional Xray ) devices and equipment, ideally
The ability to process knowledge across multi-modality and diverse product ranges
Recognize new technologies and adapts to daily challenges
Deliver high levels of customer service
Competent in IT/Network diagnosis/system connectivity/Remote service desirable
You are currently living in the (West Sussex and Surrey M25) area.
In return we offer you
We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences.
A competitive basic salary and annual incentive bonus
Access to a wide variety of Company benefits, including matched pension contributions, and the option to purchase additional holiday
Holiday allowance of 25 days a year from the beginning (plus bank holidays)
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer comprehensive health benefits, a flexible work schedule and access to local well-being focused activities.
Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Matchtech and may assist with processing your application.