Technical Support Officer (Avionic Engineer)

Ref No. EMP453900
Location Yeovil, England
Job type Permanent
Job Status Closed
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Our leading aero-defence client have an opportunity on-site with their rotary-wing customer in Yeovil. The role requires an Avionics Engineer preferably with helicopter experience to work as a Technical Support Officer.


Avionics Engineering background with experience in a defence environment. Must have strong communication skills and be proficient with a range of IT.

The Job

Responsibility areas:

  • Provide Engineering support and recommendations to the Engineering Authority and Customer, on subjects that include modification standards, component part numbers, maintenance and operations, and support equipment on Rotary Wing avionics equipment, ensuring Airworthiness and Safety implications are addressed in accordance with Military Airworthiness Authority Regulations.
  • Be responsible for the coordination of technical queries and fault investigations ensuring that all actions are undertaken in accordance with Military Airworthiness Authority Regulations.
  • Identify reliability trends and recommendations for reliability enhancements. Identify and develop opportunities for reduction in service delivery costs via innovation and continuous improvements of the supply process
  • Co-ordinate or undertake (as required) technical support activities at Customer Main Operating Bases; undertake testing of aircraft systems as directed and authorised. Be the primary point of contact for the Merlin On Site Support Representative (OSSR).
  • Identify Technical Publication update requirements, and manage the co-ordination and closure of Unsatisfactory Feature Reports.
  • Co-ordinate requests for, technical concessions, validation of and issue of Technical Instructions, and compilation of Technical Instructions.
  • Undertake Support Policy Statement reviews, prepare and progress resulting actions. Make recommendations for ILS Logistics modelling activities to the Technical Support Manager and SDM Manager
  • Liaise on a day-to-day basis with the Customer to understand emerging technical issues and brief the TSM & SDM.
  • Provide technical support to the IOS supply chain and generate input to Project progress reports as required.
  • Attend and support Team Meetings.
  • Be the technical lead at Progress Meetings with Original Equipment Manufacture's and Suppliers of services. Support/Represent Project Management (as required) at Customer progress reviews and Management Reviews.
  • Provide support to IOS Service Delivery Manager as required for all future bids.
  • Participate in training and development activities as identified.
  • Conform to Company quality procedures and standard practices.
  • Comply with Health, Safety and Environmental requirements.
  • The candidate may occasionally be required to travel to various locations within the UK in support of meeting commitments required in the course of the contract.

Skills, Knowledge and Qualification Required:

  • Technical understanding of modern avionic systems.
  • Well organised and in possession of efficient administration skills.
  • Possess excellent communication skills
  • Task ownership, accepting responsibility to deliver responses to agreed schedules
  • Self-motivated.
  • Proficient in the operation of Information Technology.

A successful candidate will:

  • Possess an avionics engineering background, Rotary Wing would be advantageous.
  • Have experience working in a military environment, either as a member of the armed forces, civil servant or civilian contractor
  • Have a working knowledge of engineering management information systems: GOLD Esp, Resolve, Serena TQS and UK NCB ISIS.
  • Be competent in producing technical reports, power point presentations and spreadsheet information to a professional standard.
  • Have a working knowledge of the MoD Supply Chain Management system.
  • Have experience in an aviation engineering environment and with specific experience operating engineering management systems e.g. SAP/GOLD esp/Interactive Electronic Technical Publications/UK NCB ISIS etc. in an aircraft support environment.
  • Have highly developed problem solving abilities and the ability to apply them in an engineering support environment.
  • Have excellent communication skills with the ability to interface with all levels of
  • Excellent organisational skills, be able to accept responsibility.
  • Ability to travel.

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application.

You can not apply for this job as its status is Closed.
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