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The role is supporting cases on a remote basis working from home.
This is a specialist role providing advice, guidance and support to Line Managers and other stakeholders engaged in managing a wide range of ER case work such as absence, disciplinary, grievance, capability and performance. The role is supporting cases on a remote basis working from home.
Provide coaching, advice and support to Line Managers on more complex and sensitive ER cases
Establish effective working relationships to ensure that relevant stakeholders are engaged and informed at the appropriate stages in each case.
Work in partnership with other members of the Case Coaching Team and others to deliver a timely, accurate and effective case work.
Coach and support line managers, Employees and representatives in a proactive manner to resolve cases effectively, and to attain consistency and compliance across the business.
Provide balanced advice that is legally compliant & in line with company policy to managers, and employees in order to manage risk.
Support and manage cases in an accurate, timely fashion ensuring all cases are updated regularly and records maintained appropriately
Ensure effective working relationships are created and maintained with those who interface with the Case Coaching Team; including Business HR, Trade Union / Employee representatives, and Occupational Health
Work with key stakeholder groups to continuously improve line leader capability
Input where appropriate into the review and development of ER policy/procedure
Contribute to identify and implement continuous improvement activity.
Coach and mentor less experienced members of the team
Responsible for management and prioritisation of own workload
Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Matchtech and may assist with processing your application.