Business Support Specialist
Reference: BHN577987
Job details
- Start date: ASAP
- Employment type: Contract 6 months
- Date published: 4 October 2024
Job description
NATS are looking for a Business Support Specialist to join them on a contract basis at their site in Whiteley.
- 2-3 days a week onsite in Whiteley.
- £500 p/d Umbrella, inside IR35.
- 6 month initial contract.
- Due to the nature of the role, applicants must be willing to obtain full SC Clearance.
Role Summary:
The Business Support Manager oversees the administrative and operational functions that support the business. They are responsible for optimising processes, managing support teams, ensuring smooth day-to-day operations, and contributing to strategic initiatives to improve business performance.
Key Responsibilities:
- Operational Management:
- Oversee daily business operations to ensure efficiency and effectiveness.
- Implement and maintain standard operating procedures (SOPs) across departments.
- Identify and resolve operational issues and inefficiencies.
- Process Improvement:
- Analyse existing processes and workflows, recommending and implementing improvements.
- Ensure the use of technology and software tools to enhance productivity and efficiency.
- Coordinate cross-departmental projects and support integration of new systems.
- Performance Tracking and Reporting:
- Set and track performance metrics for the support functions.
- Provide regular operational reports to senior management, offering insights and recommendations.
- Identify and track key performance indicators (KPIs) for continual improvement.
- Customer and Stakeholder Relations: