Technology Jobs
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Sector
Skill
Salary / Hourly £€$
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Helpdesk Analyst
Reference: BHN583365
Job details
- Start date: ASAP
- Employment type: Contract 6
- Date published: 10 February 2025
Job description
Our client, a leading company in the technology sector, is currently seeking a Helpdesk Analyst to join their IT support team on a contract basis.
Key Responsibilities:
- Providing expert assistance in resolving technical issues
- Troubleshooting both hardware and software problems
- Managing and maintaining support tickets
- Ensuring timely and efficient resolution of support requests
- Collaborating closely with internal teams to ensure seamless IT operations
- Documenting and logging support activities and resolutions meticulously
- Delivering high-quality customer service and support
- Maintaining our reputation for excellence in IT support
Job Requirements:
- Strong troubleshooting and problem-solving skills
- Excellent communication abilities
- Ability to manage and prioritise multiple tasks
- Familiarity with retail sector IT systems (an advantage)
- Capability to work on a rotating shift schedule, including weekends
If you are an IT Analyst with a passion for providing exceptional technical support and are looking for a new contract opportunity, we would love to hear from you. Apply now to join our client's dynamic and dedicated IT support team.

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