Job summary

My client based in the North of England are currently seeking a Service Manager (Asset Strategy and Performance).

Please call Katie Chapman on 01489 882 618 to discuss in further detail.

Key skills required for this role

Service Manage - Asset Strategy and Performance

Important

Local Authority Service Manager - Asset Strategy and Performance

Job description

Job purpose As a General Manager you will support the Service Manager with the strategic, operational, and financial management of the business to deliver the organisation's objectives. A key component of the role will be to develop a culture of high performance within teams (high challenge/high support) and continuous improvement in line with Kirklees Council's Service Plans, Medium Term Financial Plan, the joint Delivery Plan and Kirklees Councils' key objectives to deliver a customer focused service. You will be responsible for a specific area within Homes & Neighbourhoods and will be required to deliver a specialist and technical function of the business including ensuring compliance with all statutory requirements. You will be responsible for the day-to-day outcomes of the operational teams within Homes & Neighbourhoods, ensuring all service objectives are achieved and delivered within a context of value for money. The different roles will include Heating, Electrical, Surveying, Quantity Surveying, Procurement, Business Development, Investment & Compliance. This role is based within Growth and Regeneration. Find out more about working for Kirklees.

Key areas of responsibility

* Overall responsibility for the management of a technical function in Homes & Neighbourhoods, ensuring all service objectives are achieved and delivered within a context of value for money whilst ensuring compliance with legislative and contractual obligations at all times.

* Provide professional specialist and technical advice in relation to specific area of responsibility and expertise, to deliver effective business solutions.

* Direct all operational aspects of relevant business/service area.

* Plan, co-ordinate and deploy resources and workload appropriately to meet service and business demands.

* Work collaboratively with Service Managers and other General Managers to monitor, analyse and deliver improvements across all relevant performance indicator areas in order to increase customer satisfaction.

* Prepare detailed, clearly written reports on key issues. When required present verbal reports to the Senior Leadership Team and/or Board.

* Participate in organisation wide service reviews and service planning acting as a lead sponsor as required and ensuring reviews are delivered through to conclusion and any arising recommendations are implemented as appropriate.

* Provide vision and leadership to the team by managing people, performance, development, health and wellbeing issues and resources effectively and in line with relevant policies and procedures.

* Build a culture to expect change as a part of doing business successfully and actively assists others to adapt and cope. Page 2 of 3

* Contribute to the development of policies and processes across the organisation to ensure that high quality consistent services are delivered.

* Provide leadership and direction to the organisation by acting as an ambassador and a positive role model through the promotion of Kirklees Council's purpose, vision, behaviours, achievements, and successes.

* Respond to all operational issues, including financial and performance, dealing with any high level complaints and investigations, including staffing issues and resources, health and safety concerns, procurement, and supply chain. Position of job in organisational structure See specific job focus sheet Employee Specification See specific job focus sheet Behaviours and expectations The right behaviours and attitudes are as important to us as the skills you bring to the job. We expect all our employees to demonstrate the following behaviours:

* Positive

* Honesty

* Respectful

* Flexible

* Communicative

* Supportive You will also promote and be a role model of the Council's expectations of a New Council Employee within the organisation. This role is at level 3. Find out more about Council Behaviours and Expectations. General information See your responsibilities related to Safeguarding. Driving licence or able to travel independently across Kirklees, exceptions maybe made for disabled candidates. This Job Profile is intended to provide an understanding and appreciation of the responsibilities of this particular job.