Job summary

IT Support / Servicedesk person/s is required for a public sector organisation

Key skills required for this role

"servicedesk" or "service desk" or helpdesk, 1st line, IT support, IT engineer,

Important

IT Support / Servicedesk

Job description

IT Support / Servicedesk person/s required on a rolling contract (onsite) for a public sector organisation

The post holder will be responsible for providing technical support for all IT systems and hardware, including telephones and other mobile devices within agreed timescales.

The post holder will ensure IT services are delivered following standardised processes in line with our Business Standards, working in an advisory and support capacity with colleagues whilst also providing a resolution (fix) to the customer.

The Role will require.

Pro-active, flexible, and enthusiastic individual

Strong communication skills

Maturity, enthusiasm, and the desire to provide a top-quality service.

Ability to work under pressure and handle many different tasks at the same time.

IT support will require access to own transport / Servicedesk won't require this