This person is responsible for the management and supervision of continuing airworthiness activities at their Le Bourget Service Center.
Internal and External Customer Satisfaction:
- Is responsible for the application of the maintenance programs and relevant contractual conditions with the customer and Part 145 organizations to comply with the requirements of the competent authorities
- Ensures the relevance and the quality of information flows
- Is responsible for the customer satisfaction
- Develops close and trustful relationships with his internal / external customers (Authorities Organizations, Part 145, "Customers " or representatives of aircrafts owners)
Management & Production of airworthiness documentation:
- Defines the organization and the operating procedures necessary to comply with regulations
- Develops, validates and monitors Aircraft Maintenance Programs (AMP) with respect to the requirements of competent Authorities
- Validates and submits to the competent authorities updates to the Aircraft Maintenance Program
- Ensures that operational maintenance is carried out in accordance with the procedures in the Aircraft Maintenance Program
- Ensures that the AMP and their revisions are approved by the authorities and incorporated into the IT system
- Establishes the continuing airworthiness contracts with Customers
- Proposes, implements, measures and monitors optimization actions aligned with PA and P3E objectives
Engineering/Airworthiness Monitoring:
- Presents aircrafts for their airworthiness inspections and guarantees the airworthiness continuity
- Performs AD/SB analysis and plans their implementation if necessary
- Coordinates the various players involved in certification of aircraft (EASA to FAA or ANAC to EASA and vice versa) and is responsible in this respect for the Part M
- Ensures that the Compliance Monitoring & Safety System required by the regulation is in place in the maintenance organisations contracted to follow identified deviations
- Reports any incident to national authorities and to the manufacturer
- Ensures the good execution of projects ordered to the service centers
- Reviews and validates maintenance work packages and updates Airworthiness Management IT tools
- Accompanies and manages the fleet of aircraft under contract in their daily operations. In particular, operates in AOG coordinating resources necessary to the aircraft return to service
- If holder of an "I" privilege, he will intervene wherever necessary to perform Airworthiness Reviews and issue or renew
Airworthiness Review Certificate:
- Provides his expertise in new aircraft deliveries or aircraft pre-buy transactions, representing the seller or the buyer in providing airworthiness review.
Quality and Safety:
- Guarantees the respect of maintenance intervals, applicable rules, AD/SB, technical information, motor and components
- Ensures that procedures are properly described in the CAME (Continuing Airwothiness Management Exposition), and if necessary, prepares CAME amendments
- Monitors and is responsible for audits carried out by the competent authorities and customers
- Ensures that scheduled maintenance is supervised by a maintenance contract with organizations Part 145
- Establishes maintenance contracts with organizations Part 145
- Ensures the quality of services provided by organizations Part 145
- Involves in SMS approach
- Approves corrective action plans and ensures their implementation within the applicable deadlines
Knowledge of the Organisation:
- Has knowledge of customers' maintenance departments, of Part 145, of the groups Technical Support, of the Customer
- Support Executive (EEC and guarantees) and of the company's network of maintenance centers and some keys suppliers / subcontractors (internal, Part 21...)
- Has intimate knowledge of Owners' expectations
Management / Autonomy:
- Manages own activity as a function of priorities set by the Service Center General Manager while respecting regulatory requirements
- Strongly involved with the CAMO and maintenance services sales activity, he is supported in this respect by the Sales Manager
- Reports to the Service Centre General Manager
- Is the Nominated Post Holder responsible for the CAMO activity at the Service Center
- Is responsible for adapting the Commercial Policy of his activity to the evolution of the market, seeking new business opportunities and updating the offer and price list accordingly
- Makes a regular reporting of each transaction particularly AOG, to his customers and hierarchy
- Negotiates prices for maintenance services with Part 145 organizations
- Checks and validates invoices of Part 145 organizations and other subcontractors or suppliers (OEM)
- Ensure his team is competent to perform the required tasks - Ensures the training of his team
Education:
- Qualified Aeronautical Engineer or equivalent
Experience:
- Substantial experience in airworthiness monitoring (as Part M/G/I) and eligible to Form 4
Languages:
- English (Fluent)
- French (Fluent)
- Portuguese (Advanced - Desirable)
Technical Knowledge/Specialisation:
- Technical knowledge of aircraft supported
- MS Office tools
- Customer driven
- People management
- Knowledge of business aircraft products and services
- Budget management
- Compliance Monitoring & Safety in aircraft maintenance environment
- Lean philosophy / continuous improvement