Our client, a leader in the technology sector, is currently seeking a skilled and experienced Delivery Lead for a contract role. This position is designed for a professional with a keen eye for service quality and operational efficiency, capable of managing end-to-end delivery or specific components of a contract.
Key Responsibilities:
- Lead end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments
- Ensure service quality and efficiency while managing delivery outcomes
- Identify opportunities for follow-on work through up-selling or cross-selling
- Foster a collaborative environment that encourages team innovation and problem-solving
- Develop and implement strategies to enhance service delivery and operational efficiency
- Monitor project progress and performance metrics to ensure alignment with goals
- Engage with stakeholders to gather feedback and drive continuous improvement
- Lead training and development initiatives to enhance team capabilities
Job Requirements:
- Expert proficiency in Account Delivery Management
- Understanding of Business Operation Management, Estimation and Planning, and Work Management
- Experience in fostering collaborative and innovative team environments
- Strong decision-making skills and ability to provide solutions to complex problems
- Excellent stakeholder engagement and communication skills
- Ability to develop and implement effective service delivery strategies
- Experience in monitoring project progress and performance metrics
If you are a proficient Delivery Manager ready to lead and drive excellence in service delivery, we would love to hear from you. Apply now to join our client's dynamic and innovative team.
