My Client is recruiting for a Service Engineer in the Water Sector
Location: Field-based to mostly covering Woking, Surrey, Slough areas
Position Type: Permanent, Full-time, 37.5 hours a week - Company vehicle + Fuel card + Overtime
Our Client is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the municipal market. We are looking for a dedicated and driven Service Engineer to join their team. This role offers structured progression and a chance to make a real impact on both the business and the environment.
What will you be doing?
As a Service Engineer, your key responsibilities will include but not be limited to:
- On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
- Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
- Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
- Troubleshooting and Fault Finding: You'll be hands-on, solving challenges to keep systems running smoothly
- On-Call Flexibility: As part of this role, a flexible approach to customers' needs and working hours is required and may include the need for you to work some weekends and during some public holidays. As you grow in the role, you'll join our 'On-Call Rota' to ensure our clients receive support when they need it most
Experience and Qualifications:
- Experience: Previous experience as a Service Engineer in the municipal market. Knowledge of sewage and drinking water treatment sites.
- Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.
- Client-Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
- Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
- Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
- Driving Licence: A full UK driving licence is essential for this role.
