Our client is looking for Data Collection Lead's to join their team in Heathrow and surrounding areas on a fixed term contract basis starting in March. Hours will be Monday to Friday 0900 - 1700
The core functions of this role are too -
- Lead and coordinate door‑to‑door engagement activities across designated project areas.
- Conduct complex or sensitive engagements with residents, businesses, and property owners.
- Carry out site observations to support project information gathering.
- Provide on‑site leadership, mentoring, and support to junior field staff.
- Ensure all data collection processes are followed consistently and to a high standard.
- Review and validate collected information before submission to the project team.
- Act as the primary point of escalation for issues raised in the field, including access challenges, complaints, or safety concerns.
- Build strong relationships with local stakeholders and represent the organisation professionally at all times.
- Monitor progress against daily/weekly targets and report updates to project management.
- Ensure compliance with all health, safety, safeguarding, and data‑protection requirements.
- Identify opportunities to improve engagement methods, tools, and workflows.
The client will be looking for you to demonstrate -
- Excellent communication and interpersonal skills, with the ability to engage confidently and respectfully with a wide range of people.
- Strong leadership qualities, including the ability to guide, motivate, and support field teams.
- High level of professionalism, discretion, and emotional intelligence when handling sensitive conversations.
- Exceptional attention to detail and accuracy in data collection and reporting.
- Ability to work independently, make sound decisions on site, and manage competing priorities.
- Strong problem‑solving skills, particularly in challenging or unpredictable field environments.
- Competence with digital data‑collection tools and basic reporting software.
- Reliable, organised, and proactive, with a strong sense of accountability.
- Solid understanding of safety protocols and the ability to model safe working practices.
- Previous experience in a senior field‑based, surveying, community engagement, or customer‑facing role.
- Experience supervising or coordinating teams.
- Background in utilities, infrastructure, planning, or similar project environments.
- Experience managing sensitive or high‑stakes stakeholder interactions.
