Our client, a prominent entity within the banking sector, is currently seeking a Senior Application Support Engineer to join their team. This permanent position, based in Portugal, focuses on providing robust IT support within the retail banking sector.
Key Responsibilities:
- Effectively managing and resolving production incidents
- Following up and coordinating changes and technical operations
- Participating in change management, involving collaboration with development, sysadmin, DBA, and networking teams
- Keeping documentation up to date, including application components and operations
- Managing backup data and performing regular restoring tests
- Monitoring applications and infrastructure in compliance with established SLAs
- Controlling load capacity for applications
- Contributing to continuous automation and improvement of existing procedures
- Collaborating with development teams to define the architecture of new applications
Job Requirements:
Main Technical Requirements:
- Experience in similar roles
- Good knowledge of both Linux and Windows environments
- Experience with industrial schedulers, especially BMC/Control-M
- Proficiency in scripting languages like Shell, Python, and PowerShell
- Understanding of database concepts
- Experience with infrastructure backups and monitoring tools
- Knowledge of LDAP, Firewalls, Reverse Proxy, Active Directory, and Kerberos
- Strong networking knowledge
Other Requirements:
- Proficiency in English (minimum B2 level)
- A DevOps mindset
- Ability to thrive in a fast-paced environment
- Eagerness to learn and evolve
- Strong communication skills
- Ability to work effectively in a team
Benefits:
- Innovative work environment with a flexible hybrid work policy
- Green Transportation Budget and electric bikes
- Wellbeing initiatives including the Honolulu Wellness Club, a Prayer Room, and a Lactation Room
- Themed Villages that inspire creativity and collaboration
- Commitment to inclusiveness, care, and fairness through ESG and DEI strategies
If you are an experienced IT support professional with a passion for innovation and excellence in the banking sector, we would love to hear from you. Apply now to join our client's dynamic and inclusive team in Portugal.
