A South London Borough is seeking an experienced Highways Inspector to support the delivery of a safe and well‑maintained highway network. The role involves undertaking inspections, identifying defects, and ensuring appropriate remedial works are arranged and completed. You will also act as a key point of contact for residents, managing enquiries and keeping customers informed throughout the process.
This position requires regular site visits. Applicants must hold a full UK driving licence and have access to their own vehicle.
Key Responsibilities
- Undertake routine and reactive visual inspections of highway assets, including carriageways, footways, and street furniture
- Identify highway defects and assess risk in line with Council policies and statutory guidance
- Raise works orders with the Council's highways contractors and monitor progress through to completion
- Issue defect notices to statutory undertakers/utility companies and track remedial works
- Manage customer enquiries, complaints, and service requests relating to highway issues
- Update CRM systems and website comments to keep residents informed of progress and outcomes
- Liaise with contractors, utility companies, internal teams, and other stakeholders
- Maintain accurate inspection records and support reporting requirements
Skills and Experience Required
- Previous experience as a Highways Inspector or in highways maintenance/engineering
- Good working knowledge of highway inspections, defect identification, and maintenance processes
- Experience working within a local authority or public sector environment (desirable)
- Strong communication and customer service skills
- Ability to manage multiple inspections and enquiries simultaneously
- Competent IT skills, including use of inspection or CRM systems
Essential Requirements
- Full UK driving licence
- Access to a private vehicle for work purposes
