Contractor Support & InTime Guidance

Whether you're just getting started or need a quick refresher, this page is your go-to hub for all things contractor-related.

How-Tos & Other Useful Guides.

As one of our valued Contractors, we have invested in a market-leading contractor portal, called InTime, where you can submit online timesheets and view all payment documentation in one place. InTime is very intuitive and easy to use, which is one of the reasons we chose it, however learning anything new takes time so we have also created some further support and guidance below.

Time sheets

Guides on InTime, online time sheets & paper timesheets.

Access the guide

You should have been sent an email with your username (usually firstname.surname) and password when you were first setup as a contractor with Gattaca. If you have forgotten your password, use the reset password functionality on the login page. If you have forgotten your username, please get in contact with your usual point of contact or our dedicated contractor helpdesk on 01489 882600, or via agencypay@gattacaplc.com.

Access the portal

Access the guide

Glossary of Terms

The below glossary may help you navigate the InTime portal:

FieldApplicable WhenDescription
DateAlwaysThe date for which you want to enter the hours that were worked.
 
RateAlways – The drop down list to pick from will contain applicable rates with appropriate effective datesSelect your contracted rate from the list: for example, Day Rate or Basic. The totals for each rate are displayed in the Rate Information area at the bottom-right of the screen.
 
StartFor when Rate Pay Unit in Bullhorn is set to Hourly (Start,Break,Finish)
 
If you selected an hourly rate, then specify your start time: for example, 08:00.
 
BreakFor when Rate Pay Unit in Bullhorn is set to Hourly (Start,Break,Finish)
 
If you selected an hourly rate, specify the total duration of breaks during the day. For example, if you had an hour break for lunch, you would enter 01:00.
 
EndFor when Rate Pay Unit in Bullhorn is set to Hourly (Start,Break,Finish)
 
If you selected an hourly rate, enter your finish time.
HoursOnly for Hourly – Total Hours & Daily Rate Pay Units. It is filled out automatically for Hourly (Start,Break,Finish)If you selected an hourly rate, this field displays the number of hours worked based if the values in the Start, Break and End fields have been completed.
 
UnitsOnly for Hourly – Total Hours & Daily Rate Pay Units.If Day rate then this value will be 1. If hours then this field to be populated with hours worked.
 
Hours WorkedOnly applicable and appears for PAYE & Umbrella placements where the rate type is total hours or DaysThis does not affect pay. Only the units column for these contract types is used. For this scenario you would expect to see for daily 1 in the units column and 8 in the hours worked column and for total hours 8 in the units and 8 in the hours worked column.

Click below to access the video guide

 

Good news, there is! 

Access the guide here

Payslips

Click below to view our video guide (please note the video has no sound)


Expenses

Holiday

Click below to view our video guide (please note the video has no sound)

Self-bill

Click below to view our video guide (please note the video has no sound)

Non self-bill

Click below to view our video guide (please note the video has no sound)

Christmas Deadlines

With Christmas fast approaching, we want to make sure you know about some temporary changes to our timesheet deadlines. These adjustments help us work around the Bank Holidays and make sure you’re paid on time over the festive period. 

Our offices will close at 3:00pm on Wednesday 24 December 2025 and reopen at 9:00am on Friday 2 January 2026. 

You will receive an email with any specific guidance based on your contract type if relevant. 

Further support

If you still need support or have any questions please don’t hesitate to contact your consultant or our dedicated contractor helpdesk on 01489 882600 or via agencypay@gattacaplc.com