Account Manager - E-Learning

604903
  • Negotiable
  • Reading, England
  • Permanent

Our client, a leading player in the procurement supply chain sector, is currently seeking a Account Manager to join their team in Reading. This position offers an exciting opportunity for professionals who are keen to drive customer success and development within a dynamic and growing private equity backed business.

Key Responsibilities:

  • Work with an assigned portfolio of customers to provide learning solutions, develop new business, drive usage, and ensure customer satisfaction
  • Serve as primary day-to-day liaison with assigned customers and maintain positive ongoing relationships
  • Manage multiple projects simultaneously while interfacing with different internal and external stakeholders
  • Reflect the very best of our client's values and services to customers

Job Requirements:

  • Experience in Account Management, Customer Success, or Sales, managing customers through success, planning, retention, and growth
  • Ambition to forge a career in a commercial role within a growing private equity backed business
  • Willingness to learn new skills in customer growth, sales, negotiation, and contracting
  • Strong presentation and communication skills with an ability to easily build rapport
  • Autonomous attitude and ability to work well unsupervised
  • Competent IT skills, proficient in CRM, MS Excel, Word, PowerPoint, and LinkedIn
  • Strong organisational and time management skills to ensure deadlines are met while maintaining high-quality work
  • A team player who enjoys working with others and contributing to the success of the team

Benefits:

  • Opportunity to work within a growing and dynamic team
  • Professional development and training opportunities
  • Supportive and collaborative work environment
  • Employee benefits package


If you have a strong sense of ownership, accountability, and a can-do attitude, and are looking to advance your career in a supportive and thriving environment, we would love to hear from you. Apply now to join our client's dynamic and talented team in Reading.

Phil Ngai Customer Experience Specialist

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