Our client, a leading technology consultancy, is currently seeking a Workday Finance Consultant to join their team. This is a permanent position offering the opportunity to work in a dynamic and transformative environment. You will be part of a multi-disciplinary delivery team focused on implementing, optimising, and supporting Workday Financial Management within a complex government shared services setting. The role offers hybrid working with office bases in Swindon, Stockton, and Newport.
Key Responsibilities:
- Act as a Workday Financials subject-matter expert across General Ledger, Accounts Payable, Accounts Receivable, Expenses, Assets, Projects, and Reporting.
- Resolve Workday incidents and service requests, ensuring timely and accurate issue resolution in line with SLAs.
- Triage and prioritise incidents, using structured investigation techniques to diagnose root causes and implement effective fixes.
- Manage assigned tickets through to closure, maintaining clear, auditable updates.
- Collaborate with functional and technical teams to resolve complex issues, escalate when necessary.
- Adhere to defined SLA/KPI targets, ensuring response and resolution times are met or exceeded.
- Perform root cause analysis on recurring incidents, contributing to continuous service improvement initiatives.
- Work closely with programme teams and business stakeholders to design, configure, and deliver Workday Financials solutions.
Job Requirements:
- Experience working with Workday Financial Management in a configuration, implementation, or support role.
- Strong understanding of end-to-end finance processes within a complex organisation.
- Ability to gather, analyse, and document business requirements and produce high-quality functional specifications.
- Experience working collaboratively in multi-disciplinary teams and with senior stakeholders.
- Excellent written and verbal communication skills.
- Experience supporting or delivering testing activities within an ERP or SaaS environment.
- Experience working within a structured delivery environment using issue-tracking and ITSM tools.
Desirable Skills and Experience:
- Experience working within a government or shared services environment.
- Previous experience with other ERP solutions (e.g. Oracle e-Business Suite or Fusion).
- Experience supporting integrations, reporting, and analytics within Workday.
- Understanding of project and delivery methodologies such as Agile or SAFe.
- Experience acting as a workstream lead or leading small projects or releases.
Behaviours:
- Collaborative and team-focused, with a commitment to shared success.
- Proactive and adaptable, able to work effectively in a changing programme environment.
- Detail-oriented with a strong focus on quality, compliance, and auditability.
- Customer-focused, with a desire to improve services and user experience.
Benefits:
- Flexible and hybrid working arrangements.
- A generous annual leave allowance.
- Excellent defined benefit pension scheme.
- Access to training, professional development, and Workday-related learning opportunities.
- Employee wellbeing support and an inclusive working environment.
- Opportunities to develop your career within Digital & Information or the wider organisation.
If you are an experienced Workday Finance Consultant looking for a new opportunity to further develop your career, we would love to hear from you. Apply now to join our client's innovative and supportive team.