Our client, a leading organisation in the technology sector, is currently seeking a Workday HCM Lead Consultant to join their team in a hybrid working model. This is an exciting opportunity to provide technical leadership and hands-on expertise within a complex government shared services environment.
Key Responsibilities:
- Act as a senior Workday HCM authority, providing functional and technical leadership across areas such as Core HCM, Organisations, Staffing Models and Job Architecture, Business Process Framework, Compensation, Absence, Talent and Performance.
- Oversee ticket queue management, ensuring workload is prioritised effectively.
- Enforce SLA/KPI frameworks, monitor performance, and drive continuous improvement.
- Ensure effective communication with business stakeholders, providing timely updates on incidents and service performance.
- Define, promote, and assure best practices for Workday HCM configuration, design, and support.
- Provide technical assurance and peer review of designs, configurations, and changes delivered by colleagues and third-party suppliers.
- Lead and facilitate complex requirements-gathering and design workshops.
- Oversee enhancements, releases, and regulatory changes, ensuring quality and compliance.
Job Requirements:
- Significant experience working with Workday HCM in a senior configuration, implementation, or support role.
- Deep understanding of end-to-end HR processes within large, complex organisations.
- Proven experience providing technical leadership, assurance, or oversight within ERP or SaaS environments.
- Experience supervising, mentoring, or coaching other consultants, analysts, or partners.
- Strong experience in gathering, validating, and translating complex business requirements into functional designs.
- Excellent stakeholder management and communication skills.
- Experience working within a structured delivery environment, such as Agile, SAFe, or hybrid methodologies.
Desirable Skills and Experience:
- Experience working within a government, public sector, or shared services environment.
- Exposure to Workday Payroll and integrations with third-party payroll providers.
- Experience supporting Workday integrations, reporting, and analytics.
- Previous experience with other ERP solutions to support transformation and data migration.
- Relevant Workday or professional certifications.
Benefits:
- Flexible and hybrid working arrangements.
- Generous annual leave allowance.
- Defined benefit pension scheme.
- Access to training, professional development, and Workday-related learning opportunities.
- Employee wellbeing support and inclusive working environment.
- Opportunities for career development within Digital & Information or the wider organisation.
If you are an experienced Workday HCM Lead Consultant ready to take on a senior role within an innovative and supportive environment, we would love to hear from you. Apply now to join our client's dedicated team.
