Our client, a prominent player in the aerospace sector, is seeking a Rolls Royce Account Manager for a permanent position based in the UK. This is an exciting opportunity to manage and optimise existing aftermarket business for the Rolls Royce (RR) account, providing on-site customer support and marketing coordination at multiple Parker Aerospace sites and divisions.
Key Responsibilities:
- Acting as the primary interface with clients by maintaining an on-site presence and developing long-term relationships at all levels of the customer's organization.
- Serving as the customer's advocate within Parker Aerospace by facilitating the resolution of technical, logistical, performance, or support issues.
- Ensuring long-term profitable growth of spares, repairs, product improvements, and retrofit business lines at RR by working with Aftermarket Business Development Managers.
- Providing oversight of key customer performance areas such as delivery and quality metrics.
- Executing contracts to ensure a high level of customer service and pro-actively reducing customer inquiries.
- Managing project planning, retrofit management, and coordinating activities across multiple sites and divisions.
- Updating and managing the SharePoint site containing shared documentation between RR and Parker Aerospace.
Job Requirements:
- Extensive experience in aerospace, including high-level account management and customer relationship management.
- Thorough knowledge of company products and services, aerospace technology, regulations, and policies.
- Bachelor's degree in Marketing, Engineering, or a related field is preferred.
- Strong communication skills and the ability to influence various departments and divisions within a matrix organization.
- Experience in managing engine accounts or working for an engine manufacturer in a supply chain or customer-facing role.
- Proficiency in conducting aftermarket business reviews with engine manufacturers.
Benefits:
- Opportunity to work with a leading organisation in the aerospace industry.
- Professional development and career growth opportunities.
- Supportive and collaborative work environment.
- Comprehensive employee benefits package.
If you are a seasoned aerospace professional looking to advance your career as a Rolls Royce Account Manager, we invite you to apply now to join our client's dynamic team.
