Key Responsibilities
SAP BW Development & Support
- Support, maintain, and enhance SAP BW data warehouse and reporting solutions.
- Design, develop, test, implement, document, and support enhancements to existing reporting and analytics platforms.
- Troubleshoot and resolve data warehouse performance, data quality, and system issues.
- Ensure the availability, reliability, and performance of BW environments and related applications.
- Manage and support data integration and reporting requirements across the organisation.
Business Analysis & Solution Delivery
- Collaborate with business stakeholders to understand and document reporting and data requirements.
- Translate business needs into scalable and effective data warehouse solutions.
- Conduct systems analysis, development, testing, and deployment activities.
- Support new application implementations and integration projects.
- Deliver user support, training, and issue resolution throughout the solution lifecycle.
Operational Support
- Provide application and reporting support within agreed service levels.
- Monitor Helpdesk and Change Management systems to manage incoming workload effectively.
- Resolve incidents, service requests, and data-related issues in a timely manner.
- Perform preventative maintenance and system health checks.
- Maintain technical documentation and user guides.
Governance & Continuous Improvement
- Ensure data integrity, system security, and compliance with internal standards.
- Maintain configuration and change management records.
- Work with third-party suppliers and software vendors to implement enhancements and resolve issues.
- Identify opportunities to improve system functionality, reporting capabilities, and operational efficiency.
- Support data governance and best-practice data management initiatives.
Required Skills & Experience
Essential
- Degree qualified (or equivalent experience) in Information Technology, Computer Science, Data Management, or a related discipline.
- Strong experience supporting and developing SAP Business Warehouse (BW) solutions.
- Experience with SAP ABAP development.
- Knowledge of SAP NetWeaver.
- Experience working with BW Dataflows (3.x and 7.x).
- Strong understanding of data warehousing principles, database design, and data management.
- Experience using SAP Business Explorer (BEx) tools, including:
- Query Designer
- Web Analyzer
- BEx Analyzer
- Experience delivering and supporting business-critical applications within a large enterprise environment.
- Familiarity with formal systems development and delivery methodologies.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent stakeholder management and communication skills.
Desirable Skills & Experience
- Experience within manufacturing, engineering, aerospace, defence, or other highly regulated industries.
- Experience with SAP Business Process Automation by Redwood (formerly CPS Job Scheduler).
- Strong understanding of SAP BW architecture, including:
- Dataflows (3.x & 7.x)
- InfoObjects
- DataSources
- DataStore Objects (DSOs)
- InfoCubes
- MultiProviders
- Experience administering Process Chains and resolving data load failures.
- Strong knowledge of:
- BEx Query Designer
- BEx Analyzer
- Web Application Designer
- Experience supporting end users with reporting, analytics, and data-related queries.
- Ability to investigate and resolve data anomalies and unexpected reporting results.
- Experience monitoring BW batch processing and service performance.
- Exposure to enterprise reporting, data integration, and business intelligence platforms.
- Experience working across cross-functional teams to deliver business insights and reporting solutions.
