Our client is seeking a Quality, Risk and Governance Manager to join their team on a 9‑month contract, supporting an exciting project. The role is hybrid, with flexibility to split time between remote working and office days in either Leatherhead or Swindon.
Key Responsibilities:
- Lead the development and continuous improvement of the Quality, Risk, and Governance framework.
- Translate contractual requirements into a practical assurance regime with clear ownership and management controls.
- Manage the Quality Management System (QMS) and associated governance documentation.
- Oversee the operation of the Document Management System (DMS) and contract evidence repositories.
- Establish and chair governance forums covering quality, risk, and compliance.
- Lead the identification, assessment, mitigation, and escalation of contract risks.
- Plan and deliver internal assurance activities, including audits and readiness reviews.
- Manage non-conformities, incidents, and corrective actions, ensuring root cause analysis and closure verification.
- Provide independent challenge and oversight to test controls and contractual commitments.
- Support the contract leadership team with governance input into service change and process improvement.
Job Requirements:
- Significant experience in quality, governance, assurance, risk, or compliance leadership roles within complex public-sector environments.
- Experience in supporting the mobilisation and transition of complex contracts.
- Strong understanding of contract governance, specification compliance, and assurance frameworks.
- Experience developing and operating QMS and document control environments.
- Proven track record in planning and leading internal audits and compliance assessments.
- Experience in managing contract and operational risk frameworks.
- Strong stakeholder management experience.
Technical Skills/Knowledge:
- Strong knowledge of quality management principles and document control.
- Understanding of ISO 9001 and quality management standards.
- Knowledge of risk and issue management methodologies.
- Ability to interpret contractual requirements into practical delivery frameworks.
- Good understanding of audit methodology and root cause analysis.
- Experience with QMS, DMS, and reporting tools.
- Excellent analytical and written communication skills.
Qualifications/Certifications:
- Degree or equivalent experience in Quality Management, Risk Management, Facilities Management, or a related discipline.
- ISO 9001 Internal Auditor certification.
- Foundation-level risk or governance certification, e.g., IRM or M_o_R.
Additional Information:
- Work Location: Leatherhead OR Swindon - 3 office days per week, 2 days remotely
- Travel: Travel to client sites across the UK when required
- Rate: Up to £600 per day depending on experience
- IR35: Outside IR35
- Level of Security: BPSS and CTC
- Start Date: ASAP
- Duration: 9 months
If you are an experienced Quality, Risk and Governance Manager looking for a new contract opportunity in a dynamic and flexible working environment, we would love to hear from you.
