IT Service Desk Analyst (Entry Level)
Are you passionate about technology and looking to start your career in IT? We're looking for a motivated and customer-focused IT Service Desk Analyst to join our growing team.
In this role, you'll be the first point of contact for users, providing 1st line support, logging and managing tickets, troubleshooting issues, supporting user onboarding and offboarding, deploying hardware, and helping maintain our IT knowledge base.
What We're Looking For
- Strong interest in IT and technology
- Excellent communication and customer service skills
- Knowledge of Windows 10/11
- Strong problem-solving ability and attention to detail
- Ability to prioritise workload and work to deadlines
- Positive, professional, and team-oriented attitude
What You'll Bring
- Confidence and enthusiasm
- A willingness to learn and develop your technical skills
- A proactive approach to helping users and colleagues
- Strong organisational skills and the ability to manage multiple priorities
This is a fantastic opportunity for someone looking to build a long-term career in IT within a supportive and collaborative environment.
