Job summary

We are looking for a Senior IT Technician for our client with in the defense sector to join our team in maidenhead.

Key skills required for this role

Senior IT Technician

Important

Senior IT Technician

Job description

Senior IT Technician

Responsibilities:

• Establish, maintain and employ corporate guidelines for the management of systems infrastructure.
• Perform server and network appliance installation, configuration, optimization, and upgrades (software and hardware) as required.
• Proactively monitor systems performance and ensure optimal operation of technical infrastructure.
• Maintain up-to-date backup and recovery procedures, perform regular tests of these procedures.
• Provide assistance with project-related activities such as research, documentation, and testing for new/proposed technical solutions.
• Administer security, access, and utilization of technical infrastructure (systems) and ensure a constant focus on information security.
• Provide 1st and 2nd level support to users.
• Perform problem determination of systems infrastructure-related problems and identify potential causes and solutions.
• Develop and maintain pertinent systems documentation for IT as well as end-users.
• Manage the software and hardware inventory, including licensing of 3rd party software and computer/server room equipment.

Essential Working Knowledge Of:

• IT Certification (Microsoft/CompTIA or bachelor's degree in computer science or information Systems.
• Proven IT experience including time spent in a Server/Network administration role.
• Proven experience in the configuration and hardening of network and Microsoft server OSes including patch management, and disk encryption.
• Administration experience in a Microsoft Active Directory environment including Group Policy and certificate authority management as well as PowerShell scripting.
• Experience with Windows servers, Microsoft SQL, M365, firewalls, VPNs, networking, routing, switching, and IP telephony.
• Experience with both VMWare and Microsoft virtualization technologies.
• A strong customer support background including 1st/2nd line technical support to end-users in an ITIL environment.

Ability to obtain and maintain SC/DV level security clearanc