Job summary

Our client, a leading public sector organization, is seeking a skilled Atlassian Applications Support Engineer to join their team in Glasgow on a 6 month contract. You must hold a current, active, SC clearance. Hybrid role - Remote and office.

Key skills required for this role

Jira and Confluence

Important

Our client in the Public sector are recruiting for a Atlassian Application Support Engineer

Job description

Atlassian Application Support Engineer

Our client, a leading public sector organization, is seeking a skilled Atlassian Applications Support Engineer to join their team on a contract basis. As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service.
Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence.

Responsibilities
Administer the back-end Atlassian infrastructure and ensure the platform is highly available, reliable and secure.
Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists
Building a replica of Production in DEV
Upgrading in repeatable steps until confident to replicate Production upgrade
Administrate the patching, backup and recovery of the Atlassian infrastructure
Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed)
Support the business in creating Jira projects and Confluence spaces
Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements
Provide new ideas or processes for using the Atlassian suite more effectively
Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests
Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports
Manage all add-ons and integrations
Provide user and JIRA Admin training
Manage and own any documentation to aid support of the Atlassian suite.
You must hold a current, active, SC (Security Check) clearance.

If you have a passion for developing innovative digital solutions and are looking for an exciting opportunity within the public sector, we want to hear from you. Apply now to join our client's team as a Atlassian Application Operations Engineer.