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Reward Services Professional
Reward Services Professional - 5 month contract - £11.18ph Ltd (PAYE and Umbrella rates available)
Clearance Requirements and Eligibility
This role requires you to undertake a BPSS + Criminal Record Check
As a Reward Services Professional, you will be responding to queries and handling requests for service via telephone and email, providing advice and guidance relating to the Benefits processes handled by the Reward Services Team, which includes but is not limited to, the company car scheme, share schemes, healthcare scheme, job evaluation, long service awards, cycle2work scheme and recognition activities.
- Providing advice on services and offering support with minimal supervision, following established methods and procedures, but on occasion judgement may need to be exercised.
- Handling requests which relate to Reward Services processes to agreed service level specifications and accuracy measures.
- Achievement of individual and team quality performance measures and standards.
- Responding to and resolving email and telephone queries and providing relevant advice, in line with policy.
- Taking ownership and responsibility of requests and queries from initial request to resolution.
- Building and developing effective and collaborative relationships with colleagues and customers.
- Ensuring procedures and policies are adhered to, including data protection and confidentiality guidelines.
- Supporting continuous improvement projects and implementation of new processes within the Reward Services Team.
Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Matchtech and may assist with processing your application.
You can not apply for this job as its status is Closed.