Overview
We are seeking a proactive and hands-on IT Systems Engineer to support a growing and evolving IT function within a manufacturing environment based in Leicester. This role will work closely with the Infrastructure Manager and senior business stakeholders, supporting critical IT systems while helping to shape and improve the wider technology landscape.
This is an excellent opportunity for an engineer who enjoys variety, ownership, and working in a fast-paced environment where systems, processes, and infrastructure are actively being developed and improved.
The Role
The IT Systems Engineer will be responsible for the day-to-day support and improvement of on-premise and cloud-based infrastructure, networking, and security. You will also play a visible role supporting key business users and leading hands-on technical activities across global sites.
While the role is based at the Leicester manufacturing site, there will be opportunities to collaborate with global teams and provide direct technical support to selected users and service teams.
Key Responsibilities
Infrastructure Management
- Administer and maintain Windows server environments, virtualisation platforms, and storage systems
- Monitor system performance and availability, ensuring reliability of IT services
- Manage backups, disaster recovery processes, patching, and system updates
Network & Security
- Support LAN/WAN infrastructure, firewalls, VPNs, and wireless networks
- Implement and maintain cybersecurity controls and best practices
- Conduct vulnerability assessments and assist with compliance initiatives
Cloud & Application Support
- Support and manage cloud services such as Microsoft 365, Azure, and/or AWS
- Assist with system migrations, upgrades, and integration of cloud and on-premise systems
- Provide support for enterprise applications and core business systems
Process Improvement & IT Projects
- Identify opportunities to improve support processes and service delivery
- Contribute to continuous improvement initiatives and standardised ways of working
- Support IT projects, infrastructure enhancements, and technology rollouts
Collaboration & Stakeholder Support
- Work closely with the IT Manager and cross-functional teams
- Provide hands-on support to senior business users when required
- Promote a culture of accountability, learning, and operational excellence
Skills & Experience
Essential:
- 3-5 years' experience in an IT Systems, Infrastructure, or Engineering role
- Strong knowledge of Windows server environments, networking, and security principles
- Experience with virtualisation technologies (VMware and/or Hyper-V)
- Solid troubleshooting skills across infrastructure, networks, and cloud services
- Ability to work independently while collaborating effectively with wider teams
Desirable:
- Experience with cloud platforms (Microsoft Azure, AWS)
- Exposure to scripting or automation tools (e.g. PowerShell, Python)
- Experience supporting manufacturing or multi-site environments
- Awareness of cybersecurity frameworks and compliance requirements
Education & Certifications
- Bachelor's degree in IT, Computer Science, or a related discipline
- Relevant certifications (Microsoft, Cisco, CompTIA, AWS, VMware) are advantageous or actively being worked towards
What's on Offer
- Competitive salary
- 37.5-hour working week with flexible start/finish times
- 26 days' annual leave plus Bank Holidays
- Generous employer pension contribution
- Private medical insurance
- Annual bonus scheme
Please note: This role is site-based in Leicester and requires full-time on-site working.
