Our client, a leader in the manufacturing sector, is currently seeking a Product Support Engineer to join their dynamic team. The Product Support team, an essential extension of the Production Engineering team, delivers integrated engineering support throughout the product lifecycle.
Key Responsibilities:
- Provide high-value technical support to Engineering, Operations, Quality, Project Delivery, and Customer Support functions
- Address issues and make incremental updates to extend product lifecycle, increase reliability, and reduce costs
- Ensure product compliance with evolving standards
- Integrate customer feedback for continuous improvement
- Support both post-design and new product development phases
- Collaborate with cross-functional teams to enhance product offering
- Maintain customer satisfaction through prompt and effective technical solutions
Job Requirements:
- Experience in Mechanical Engineering
- Proficiency in CAD software
- Understanding of manufacturing processes and product lifecycle management
- Strong problem-solving skills and attention to detail
- Ability to work collaboratively within a team
- Excellent communication and customer service skills
Benefits:
- Permanent position with job stability
- Opportunities for professional growth and development
- Engagement in a collaborative and innovative work environment
- Competitive employee benefits package
- Challenging and rewarding projects that contribute to professional achievements
If you have substantial experience in mechanical engineering and CAD and are looking to join a forward-thinking team in the manufacturing sector, we would love to hear from you. Apply now to become part of our client's growing Product Support team.