ServiceNow Portal Developer
Farnborough, Hampshire | 4 Days Onsite | SC/DV Cleared Environment
A leading organisation delivering mission-critical digital transformation programmes is seeking an experienced ServiceNow Portal Developer to join a highly secure and fast-paced environment.
This is an opportunity to play a key role in designing and delivering intuitive, user-centric ServiceNow portal experiences that support business-critical services. Working alongside architects, technical specialists, and business stakeholders, you will help shape and enhance portal capabilities across an enterprise-scale ServiceNow platform.
The role is ideally suited to a hands-on ServiceNow professional with strong experience in Employee Centre, Service Portal, custom portal development, and modern front-end technologies.
Security Requirements
Due to the sensitive nature of the programme:
- Active DV Clearance is highly desirable.
- Candidates holding active SC Clearance who are willing and eligible to undergo DV clearance will also be considered.
The Role
As a ServiceNow Portal Developer, you will be responsible for the design, development, and continuous enhancement of ServiceNow portal solutions, ensuring they remain scalable, secure, and user-focused.
Key responsibilities include:
- Designing, developing, and maintaining ServiceNow Portal and Employee Centre solutions.
- Configuring and customising widgets, pages, themes, and portal components.
- Translating business requirements into robust technical solutions.
- Developing integrations between ServiceNow and external enterprise systems.
- Creating responsive, accessible, and engaging self-service experiences.
- Supporting Service Catalog, workflows, knowledge management, and employee self-service capabilities.
- Participating in solution design, code reviews, testing, deployment, and release activities.
- Troubleshooting issues and driving continuous platform improvement.
- Producing technical documentation and supporting knowledge transfer across teams.
- Ensuring development aligns with ServiceNow best practices and coding standards.
Experience Required
You will have a proven track record delivering ServiceNow portal solutions within complex enterprise environments.
Essential Skills
- Strong experience as a ServiceNow Developer with a focus on portal development.
- Hands-on experience with Service Portal and/or Employee Centre.
- Strong JavaScript, HTML, CSS, AngularJS, and ServiceNow scripting skills.
- Experience developing custom widgets and self-service solutions.
- Solid understanding of ServiceNow ITSM and Service Catalog modules.
- Experience integrating ServiceNow with third-party applications and enterprise systems.
- Knowledge of UI/UX principles and responsive design.
- Strong troubleshooting and problem-solving skills.
- Ability to engage effectively with both technical and non-technical stakeholders.
Desirable Experience
- Experience working within government, defence, national security, or other highly regulated environments.
- Experience supporting large-scale digital transformation programmes.
- Familiarity with secure development and deployment practices.
Certifications
Applicants should hold one or more of the following:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (CIS)
- ServiceNow Certified UI Builder Micro-Certification
Additional ServiceNow certifications are highly desirable.
What's on Offer
- Opportunity to work on a high-profile, mission-critical digital transformation programme.
- Exposure to complex ServiceNow challenges within a highly secure environment.
- Significant opportunities for professional development and certification growth.
- Collaborative and technically talented project teams.
- Competitive salary and comprehensive benefits package.
If you're passionate about delivering exceptional ServiceNow user experiences and want to contribute to a programme that has real-world impact, we'd love to hear from you.
