eCommerce Manager / Chief of Staff
Remote | High-Growth Consumer Brand
An award-winning, venture-backed consumer brand is seeking a commercially minded eCommerce Manager / Chief of Staff to work directly with the founders and help drive the next phase of rapid growth.
This is a unique opportunity to sit at the heart of the business, combining eCommerce analytics, project management, growth marketing, and operational execution. You'll work across multiple teams and channels, turning data into actionable insights while ensuring key projects stay on track.
Key Responsibilities:
- Own weekly performance reporting across Shopify, Meta, Google, Amazon, Email and SMS channels.
- Analyse key metrics, identify trends, investigate performance drivers and provide actionable recommendations to senior leadership.
- Manage marketing project plans, priorities, deadlines and stakeholder follow-ups.
- Coordinate effectively with agencies, designers, marketers and external partners.
- Lead smaller growth and marketing initiatives from concept through to execution.
- Support the testing and rollout of new customer acquisition, retention and conversion opportunities.
- Drive accountability across multiple workstreams and ensure projects are delivered on time.
What We're Looking For:
- Previous experience in eCommerce, DTC or consumer brands.
- Strong analytical skills with proven experience interpreting performance data and commercial metrics.
- Hands-on experience with Shopify, Meta Ads, Google Analytics and reporting tools.
- Excellent project management and organisational skills.
- Comfortable operating in a fast-paced, founder-led environment.
- Proactive, resourceful and able to work independently with minimal supervision.
- Strong communication skills and attention to detail.
Desirable Experience:
- Northbeam, Klaviyo and Asana.
- Startup or high-growth business experience.
- Exposure to performance marketing, CRO, retention marketing and growth testing.
Why Join?
- Work directly alongside experienced founders and leadership.
- Make a genuine impact in a rapidly scaling consumer brand.
- Broad exposure across eCommerce, operations, growth and commercial strategy.
- High level of autonomy, ownership and career development.
This position would suit someone who thrives in a fast-moving environment, enjoys solving problems, loves working with data, and wants to play a key role in scaling a high-growth eCommerce business.
