The Culture Shift: How Matchtech Became a Top 10 Best Place to Work

3 mins

People first. Problems solved. Top 10, proven. 

When The Sunday Times named Matchtech one of the Top 10 Best Places to Work among the UK's large companies, it confirmed something we've believed for a long time: people who genuinely want to be here do better work for our clients. 

The ranking matters because of how it's earned. There's no panel of judges, no polished submission, no marketing gloss. The Sunday Times Best Places to Work list, powered by WorkL, is built entirely on anonymous employee feedback how people really feel about their jobs, their managers, their wellbeing and their future. 

What actually changed 

A ranking like this doesn't come from a wellbeing week or a new coffee machine. It comes from a sustained shift in how a business treats its people and at Matchtech, that shift has been deliberate, measured, and backed by results. 

We rebuilt our culture around a simple conviction: engagement isn't a perk of the job, it's the engine of the work. That meant investing in genuine career pathways, so consultants can see a long-term future here rather than a stepping stone somewhere else. It meant leadership that listens and acts on what it hears, not just measures it. It meant real flexibility, real recognition and real trust treating people as professionals building careers, not resources filling desks. 

And the numbers moved. Our people engagement score now sits at 8.7 out of 10 its highest level yet, and still climbing while employee attrition has fallen year on year to 28%, a steady improvement on where we were three years ago. The industry noticed too: the group was named Best Staffing Firm to Work For in the UK and won both Leading with Purpose and Best Business Transformation Initiative at the 2023 Business Culture Awards. 

Recruitment is an industry famous for churn. High turnover is so normalised that many firms simply price it in. We decided not to. Because every time a consultant walks out the door, their knowledge walks out with them knowledge of a sector, of a candidate network, of a client's business built up over years. We chose to build a place people don't want to leave. Increasingly, they don't. 

Why staying matters 

This is where culture stops being an internal story and becomes a customer one. 

When consultants stay, they get better. They develop deep expertise in the engineering and technology markets they serveThey build relationships with clients that span years, not placements. They learn how your business works, what "good" looks like for your teams, and where the next hiring challenge is coming from before you've raised it. 

That's the strategic logic behind everything we do: engaged people stay; people who stay become experts; experts focus entirely on the customer; and customers get better outcomes and a partner they can trust over time. 

An engaged consultant isn't watching the clock or the job market. They're watching your market. Their energy goes into solving your problem finding the systems engineer nobody else can, filling the contract role before the project slips, advising honestly when the brief needs to change. The problem-solving never stops, because the people doing it never leave. 

The proof, and the payoff 

The Sunday Times Top 10 ranking is independent proof of the "people first" half of our promise. Our track record with clients is proof of the other half: problems solved. 

For the organisations we work with, the payoff is tangible. You get consultants who know your sector inside out because they've served it for years, not months. You get continuity the same expert voice on the phone this year as last, who remembers your last brief and anticipates your next one. You get faster, better-fit hires drawn from networks that take a career to build. And you get a recruitment partner whose people are motivated, invested and here for the long term which means your relationship with us compounds in value instead of resetting every time a contact moves on. 

Culture, in the end, is a client benefit. People who love where they work do better work for the people they serve. The Sunday Times has verified the first part. Our clients experience the second part every day. 

Work with us 
If you want a recruitment partner whose people know your market because they've served it for years, not months let's talk. Tell us what you're trying to hire, and we'll show you what continuity looks like. 

Join us 
And if reading this made you think you'd like to build your career somewhere that earns rankings like this we're growing, and nearly two-thirds of our people started as trainees. 

People first. Problems solved.