Outsourcing means different things depending on who's in the room. A CEO wants cost reduction, compliance and governance. A CFO is focused on efficiencies and the bottom line. A Chief Procurement Officer needs total supply chain visibility and influence. And a CHRO wants to understand where external resource is coming from, what it costs and critically, whether they're buying a person or a service.
Alan Withers MCIPS (Director of Services Procurement) and Ashton Church (Talent Solutions Director) at Matchtech break down how to reach each stakeholder on their own terms and why building a business case for transformation only works when you understand what each audience actually cares about.